Shipping policy
Shipping Policy
Delivery Times
At Endure Supply™, we are committed to getting your order to you as quickly and safely as possible.
All orders are processed and shipped using our trusted delivery partner, Aramex Store to Door.
Estimated delivery time:
8–11 business days
Please note that delivery times are estimates and may vary due to factors outside of our control, including courier delays, public holidays, weather conditions, incorrect delivery information, customs or unforeseen circumstances.
Tracking Your Order
Once your order has been shipped, you will receive tracking information so you can monitor your delivery progress.
Please ensure that your contact and delivery details are correct when placing your order. Endure Supply™ cannot be held responsible for delays caused by incorrect or incomplete information provided by the customer.
Courier Delays
While we work with reliable delivery partners, delays can occasionally occur after your order has been dispatched.
Endure Supply™ is not responsible for delays caused by the courier company or circumstances outside of our reasonable control. Courier delays do not qualify for cancellations or refunds where the order is still in transit.
If your order experiences an unexpected delay, our team will assist you in communicating with the courier and helping resolve the issue.
Lost or Damaged Packages
If your package is confirmed lost or arrives damaged, please contact us as soon as possible. We will work with the courier service to investigate and assist with a resolution.
Delivery Address
Customers are responsible for providing accurate delivery information at checkout. Additional charges or delays caused by incorrect addresses may be the responsibility of the customer.
Contact Us
If you have any questions regarding your order or delivery, please contact our support team.
Thank you for choosing Endure Supply™.
Sleep deeper. Move freer. Endure more.™